FexCallerrs
Trainer (General)
- Full Time (Remote)
- 1 Year Experience
Job Information
Job Description
Designs and facilitates training programs to support agent development, boost productivity, and ensure consistent service quality.
Highlights :
- Builds agent capabilities and performance
- Delivers new hire and ongoing training
- Bridge the knowledge gaps
Key Responsibilities :
- Develop and deliver training programs
- Conduct onboarding and refresher sessions
- Assess training outcomes and make improvements
- Identify knowledge gaps and address them
- Work with QA and Team Leads for continuous learning
Qualifications :
- Experience in training or instructional roles
- Strong communication and presentation skills
- Understanding of adult learning and training tools
- Call center or sales background preferred
Additional Information
Career Level
Senior Executive
Years of Experience
1 - 3 Years
Qualification
Professional Certificate
Job Type
Full Time (On Site)
Job Type
Client Service Executive
Educational Background
Bachelor Degree
Company Overview
Orbitc is an Indonesia multinational technology company focusing on artificial intelligence, online advertising, search engine technology, cloud computing, computer software, quantum computing, e-commerce, and consumer electronics.