FexCallerrs
Team Lead
- Full Time (Remote)
- 1 Year Experience
Job Information
Job Description
Leads a team of agents, ensuring productivity, motivation, and performance. Coaches team members and helps align their goals with the company’s targets.
Highlights :
- Supervisory role with hands-on leadership
- Drives team performance and morale
- Direct liaison between agents and management
Key Responsibilities :
- Oversee daily operations of agent teams
- Provide ongoing coaching and feedback
- Monitor KPIs and drive team performance
- Support new hires and promote team cohesion
- Collaborate with management for strategy execution
Qualifications :
- Prior leadership in a call center setting
- Strong interpersonal and motivational skills
- Ability to interpret and act on performance data
Additional Information
Career Level
Senior Executive
Years of Experience
1 - 3 Years
Qualification
Professional Certificate
Job Type
Full Time (On Site)
Job Type
Client Service Executive
Educational Background
Bachelor Degree
Company Overview
Orbitc is an Indonesia multinational technology company focusing on artificial intelligence, online advertising, search engine technology, cloud computing, computer software, quantum computing, e-commerce, and consumer electronics.