1. Introduction

Effective Date: 5/6/2025
Last Updated: 5/6/2025

FEX Callers (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you interact with our website, services, or apply for positions through our platform.

2. Information We Collect

We collect personal information in the following ways:

2.1 Information You Provide:

• Full name, email address, phone number

• Location and time zone

• Resume, work experience, and qualifications

• Responses to application questions

• Any additional information submitted during interviews or onboarding

2.2 Information Collected Automatically:

• IP address and browser type

• Pages visited, time spent on site, and usage data

• Device information and operating system

2.3 Information from Third Parties:

• Background check results (if applicable)

• Verification data from Payoneer or other payment platforms (when applicable)

3. How We Use Your Information

We may use your information to:

• Process job applications and match you with roles

• Communicate with you about opportunities, updates, or offers

• Improve our recruitment and onboarding processes

• Send payments (through platforms like Payoneer)

• Ensure compliance with legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Internal hiring teams and recruiters

• Payment processors like Payoneer

• Service providers helping us with platform functionality

• Legal authorities, when required by law

5. Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. While no system is 100% secure, we take privacy seriously and regularly review our practices.

6. Data Retention

We retain your personal information as long as necessary for recruitment or business purposes, or as required by law. You can request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the data we hold about you

• Correct or update your personal information

• Request deletion of your data

• Withdraw your consent

• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at [Insert contact email].

8. International Data Transfers

Because FEX Callers operates globally, your information may be stored or processed outside your home country. We take steps to ensure your data is protected in accordance with this Privacy Policy.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before submitting any personal information.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with the revised “Effective Date.” Continued use of our services means you accept the updated terms.