FexCallerrs
Operations Manager
- Full Time (Remote)
- 1 Year Experience
Job Information
Job Description
Leads the call center’s operational performance by managing teams, optimizing processes, and aligning operations with strategic goals.
Highlights :
- Oversees end-to-end call center operations
- Drives strategic performance and workflow
- Leadership role with a focus on results
Key Responsibilities :
- Manage day-to-day operations across departments
- Monitor and analyze KPIs for performance improvement
- Streamline workflows and systems
- Collaborate with leadership and team leads
- Ensure compliance with operational standards
Qualifications :
- Experience in a call center or operations management
- Strong leadership, organizational, and analytical skills
- Bachelor’s degree in Business or related field
Additional Information
Career Level
Senior Executive
Years of Experience
1 - 3 Years
Qualification
Professional Certificate
Job Type
Full Time (On Site)
Job Type
Client Service Executive
Educational Background
Bachelor Degree
Company Overview
Orbitc is an Indonesia multinational technology company focusing on artificial intelligence, online advertising, search engine technology, cloud computing, computer software, quantum computing, e-commerce, and consumer electronics.