FexCallerrs
Customer Service Representative (CSR)
- Full Time (Remote)
- 1 Year Experience
Job Information
Job Description
CSRs handle inbound and outbound calls to resolve customer inquiries and issues, ensuring satisfaction and loyalty through attentive and efficient service.
Highlights :
- Customer-centric role with team support
- Hands-on training provided
- Opportunity to improve customer experience
Key Responsibilities :
- Respond to customer calls and inquiries
- Resolve complaints and issues effectively
- Document interactions and maintain accurate records
- Uphold customer satisfaction standards
- Follow internal protocols and service guidelines
Qualifications :
- Excellent listening and communication skills
- Able to multitask in a high-volume environment
- Basic computer proficiency
- Customer service experience is an asset
Additional Information
Career Level
Senior Executive
Years of Experience
1 - 3 Years
Qualification
Professional Certificate
Job Type
Full Time (On Site)
Job Type
Client Service Executive
Educational Background
Bachelor Degree
Company Overview
Orbitc is an Indonesia multinational technology company focusing on artificial intelligence, online advertising, search engine technology, cloud computing, computer software, quantum computing, e-commerce, and consumer electronics.